Shipping Policy

We're proud to offer Worldwide FREE Shipping on ALL Orders!

Processing Time:

We do our best to process & ship all orders as soon as possible. Most orders are processed within 48 hours.

Tracking your order:

All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.
You can also track your order using your email and order number here >>

Customs & Duties:

(In most cases, packages shipped to US & Canada don't require any additional fees.)

All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can't hold responsibility for that and the recipient is responsible for all customs, clearing and other fee’s required to ship internationally. 

Lost / Stolen package:

  • We are not responsible for orders once they have left our warehouse.
  • If there is a tracking #, then the order has been put on a skid and has left our building
  • If the order does not make it to its destination or is late, customers are responsible for contacting the carrier and filing a claim.

My order hasn't arrived:

If you haven't received your order within 35 business days, contact us and well refund you for the full amount.

Estimated shipping times by country:

Country Estimated time
United States 7-21 Business Days
Canada 7-21 Business Days
Australia 10-24 Business Days
New Zealand 10-24 Business Days
Argentina 39-65 Business Days
Australia  10-24 Business Days
Austria 19-44 Business Days
Belarus 19-44 Business Days
Belgium 14-29 Business Days
Bhutan 14-29 Business Days
Brazil  15-45 Business Days
Bulgaria 14-29 Business Days
Cambodia 19-34 Business Days
Chile 14-39 Business Days
Cyprus 24-44 Business Days
The Czech Republic 14-27 Business Days
Denmark  19-44 Business Days
Estonia 14-24 Business Days
Finland  19-44 Business Days
France 14-24 Business Days
Germany  15-29 Business Days
Greece 19-39 Business Days
Hungary 19-33 Business Days
India 15-29 Business Days
Indonesia 19-35 Business Days
Iran 19-44 Business Days
Ireland 19-44 Business Days
Italy  19-44 Business Days
Japan 10-25 Business Days
Kazakhstan 25-40 Business Days
Latvia 14-29 Business Days
Lebanon 34-64 Business Days
Lithuania 14-29 Business Days
Luxembourg 18-30 Business Days
Malaysia  19-44 Business Days
Maldives 24-39 Business Days
Malta 14-29 Business Days
Mexico 39-64 Business Days
Mongolia 14-34 Business Days
Netherlands 19-37 Business Days
Norway  9-24 Business Days
Poland  19-42 Business Days
Portugal  15-45 Business Days
Qatar 19-45 Business Days
Russia  14-24 Business Days
Saudi Arabia 25-49 Business Days
Singapore  15-45 Business Days
Slovakia 19-34 Business Days
Slovenia 14-27 Business Days
South Africa 34-59 Business Days
South Korea 9-24 Business Days
Spain 15-26 Business Days
Sweden  15-45 Business Days
Switzerland 14-24 Business Days
Thailand 9-24 Business Days
Turkey 19-33 Business Days
Ukraine 17-32 Business Days
United Arab Emirates 24-39 Business Days
United Kingdom 15-29 Business Days
Rest Of World 19-65 Business Days
(Shipping Fee - $4.95) 
*Local holidays in origin countries that may cause a delay in shipping are not considered as business days. 


If you are on this page, we assume something with your order went wrong. When in doubt, contact one of our friendly customer care reps at care@kewlioo.com or call +1.888.824.5146