Shipping Policy
We're proud to offer Free Standard Shipping on ALL orders over $50 USD Worldwide, as well as faster priority and express delivery options with fees varying by destination.
Note: Free Shipping offers are available for the vast majority of orders except over-weight orders and very remote destinations that are subject to additional fees.
*Shipping fees, offers and estimates are subject to change at any time. Some site visitors may see other personalized free shipping offers.
Processing Time:
We do our best to process & ship all orders as soon as possible. Most orders are processed within 48 hours.
Tracking your order:
All orders include tracking information that is normally sent via email and/or text within 48 hours after the order has been shipped.
You can also track your order using your email and order number here >>
Customs & Duties:
*In most cases, packages shipped to US & Canada don't require any additional fees.
All shipping charges (or free shipping promos) listed do NOT include customs, duty, and taxes. We can't hold responsibility for that and the recipient is responsible for all customs, clearing and other fee’s required to ship internationally.
Lost / Stolen package:
- We are not responsible for orders once they have left our warehouse.
- If there is a tracking #, then the order has been put on a skid and has left our building
- If the order does not make it to its destination or is late, customers are responsible for contacting the carrier and filing a claim.
My order hasn't arrived:
If you haven't received your order within 35 business days, contact us and well refund you for the full amount.
Estimated standard shipping times by country:
Country | Estimated time |
---|---|
United States | 7-12 Business Days |
Canada | 7-24 Business Days |
Australia | 10-24 Business Days |
New Zealand | 10-24 Business Days |
Argentina | 39-65 Business Days |
Australia | 10-24 Business Days |
Austria | 19-44 Business Days |
Belarus | 19-44 Business Days |
Belgium | 14-29 Business Days |
Bhutan | 14-29 Business Days |
Brazil | 15-45 Business Days |
Bulgaria | 14-29 Business Days |
Cambodia | 19-34 Business Days |
Chile | 14-39 Business Days |
Cyprus | 24-44 Business Days |
The Czech Republic | 14-27 Business Days |
Denmark | 19-44 Business Days |
Estonia | 14-24 Business Days |
Finland | 19-44 Business Days |
France | 14-24 Business Days |
Germany | 15-29 Business Days |
Greece | 19-39 Business Days |
Hungary | 19-33 Business Days |
India | 15-29 Business Days |
Indonesia | 19-35 Business Days |
Iran | 19-44 Business Days |
Ireland | 19-44 Business Days |
Italy | 19-44 Business Days |
Japan | 10-25 Business Days |
Kazakhstan | 25-40 Business Days |
Latvia | 14-29 Business Days |
Lebanon | 34-64 Business Days |
Lithuania | 14-29 Business Days |
Luxembourg | 18-30 Business Days |
Malaysia | 19-44 Business Days |
Maldives | 24-39 Business Days |
Malta | 14-29 Business Days |
Mexico | 39-64 Business Days |
Mongolia | 14-34 Business Days |
Netherlands | 19-37 Business Days |
Norway | 9-24 Business Days |
Poland | 19-42 Business Days |
Portugal | 15-45 Business Days |
Qatar | 19-45 Business Days |
Russia | 14-24 Business Days |
Saudi Arabia | 25-49 Business Days |
Singapore | 15-45 Business Days |
Slovakia | 19-34 Business Days |
Slovenia | 14-27 Business Days |
South Africa | 34-59 Business Days |
South Korea | 9-24 Business Days |
Spain | 15-26 Business Days |
Sweden | 15-45 Business Days |
Switzerland | 14-24 Business Days |
Thailand | 9-24 Business Days |
Turkey | 19-33 Business Days |
Ukraine | 17-32 Business Days |
United Arab Emirates | 24-39 Business Days |
United Kingdom | 15-29 Business Days |
Rest Of World | 19-65 Business Days |
(Shipping Fee - $4.95) |
Estimated priority shipping times per country:
United States | 3-5 Business Days |
Canada | 7-12 Business Days |
United Kingdom | 5-10 Business Days |
Australia & NZ | 5-12 Business Days |
Europe | 5-12 Business Days |
Asia | 7-14 Business Days |
Rest of the world | 10-20 Business Days |
*Local holidays in origin countries that may cause a delay in shipping are not considered as business days.
If you are on this page, we assume something with your order went wrong. When in doubt, contact one of our friendly customer care reps at care@kewlioo.com or call +1.888.824.5146